APA publications
The majority of APA's publications are free and avaliable in either hard or soft formats.
APA Directory: Customer Publishing 2007/2008
Hard copy only. Free. Email carly.osman@apa.co.uk with a postal address to request a copy.
Mintel Special Report on Customer Publishing 2006
Full Report: £600 (plus VAT) for non-members
Executive Summary. Free
The Advantage Study
Executive Summary. Free. Email Carly to request a copy.
Case Studies
Individual brand case studies which can be tailored to suit your objective or sector. Free.
To receive any of the above publications in a hard copy please email Carly with your postal address stating which of the publications you require in the subject field.